Last Updated: January 6, 2026
By accessing or using Airthorne's services ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service. These Terms apply to all users of the Service, including customers and visitors to our website.
Airthorne provides professional services to residential and commercial customers. The Service includes:
To use certain features of the Service, you may need to create an account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to immediately notify us of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with these security obligations.
You must be at least 18 years old and have the legal capacity to enter into contracts to use the Service. By using the Service, you represent and warrant that you meet these requirements.
When you request a quote, you agree to provide accurate information about your service needs. Quotes are estimates and may be subject to change based on actual conditions discovered during service delivery.
Once you accept a quote and schedule service, a service agreement is formed. You agree to provide access to the service location and cooperate with our service professionals to complete the work.
You may cancel or reschedule appointments according to our cancellation policy. Late cancellations or no-shows may be subject to fees as specified in your service agreement.
Fees for services will be specified in your quote or service agreement. You agree to pay all applicable fees in accordance with the payment terms presented to you.
Payment is due as specified in your service agreement. We accept various payment methods as indicated at the time of service. All fees are non-refundable unless otherwise stated in writing.
If payment is not received when due, we may suspend future services and pursue collection. You will be responsible for all costs of collection, including reasonable attorney fees.
We strive to provide high-quality professional services performed by licensed and certified service professionals. All work will be completed in accordance with industry standards and applicable regulations.
Warranties on services and parts will be specified in your service agreement. Warranty terms vary based on the type of service provided and may be subject to manufacturer warranties.
We stand behind our work. If you are not satisfied with our service, please contact us within the timeframe specified in your service agreement to discuss resolution options.
As a customer, you agree to:
The Service and all content, features, and functionality are owned by Airthorne and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.
If you provide us with feedback or suggestions about the Service, we may use such feedback without any obligation to you.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, AIRTHORNE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
Our total liability to you for all claims arising from or related to the Service shall not exceed the amount you paid us for services in the twelve (12) months preceding the claim.
You agree to indemnify, defend, and hold harmless Airthorne and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorney fees) arising from:
You may terminate your account at any time by contacting us. Upon termination, your right to use the Service will immediately cease.
We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice. Reasons for termination may include violation of these Terms, non-payment, or any conduct that we believe is harmful to other users or the Service.
Upon termination, all licenses and rights granted to you will immediately cease. Provisions that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.
Before filing a claim, you agree to contact us and attempt to resolve the dispute informally by sending a written notice describing the dispute and your proposed resolution.
If we cannot resolve the dispute informally, any dispute arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Airthorne regarding the Service and supersede all prior agreements.
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign these Terms without restriction.
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of the Service after changes become effective constitutes acceptance of the modified Terms.
If you have any questions about these Terms, please contact us: